Payments, Shipping and Returns
For questions not answered here, please contact us at info@CelebratetheRun.com or 763-434-6028.
All prices are in U.S. currency. We accept credit card payments only from Paypal or Visa, Mastercard, American Express, and Discover. Celebrate the Run is required to charge 7.125% on all taxable items shipped to a Minnesota address or designated for pick-up. We do not charge tax for customers of any other states to which we ship.
Celebrate the Run business hours are 8:00 AM to 4:30 PM, Central Standard Time. We make every effort to process and ship your order within two business days of receiving the order. Celebrate the Run ships USPS to the Continental United States. Rates are based on the size of the order and the shipping distance from our office.
We are unable to ship to PO Boxes. All shipments can only be delivered to a street address within the continental United States. If you have a special shipping request that falls outside of these parameters, please email info@CelebratetheRun.com and we will try to work with you to deliver your order to you. Shipments returned due to an incorrect shipping address will require an additional charge for reshipment.
We will gladly accept returns or exchanges of any new clothing that has not been washed or worn and still retains all the tags, or any defective item within 21 days of receipt of your order. Please do not attempt to return anything if it has been longer than 21 days after receipt of the purchase, your account will not be credited for the return. We are not able to refund the cost of shipping or pay return shipping cost.
Regretfully, we cannot issue refunds for shipping charges. You will need to pay for your own return shipping (and insurance) via the carrier of your choice. We are not responsible for lost packages that are not shipped via insured mail.
For an exchange, there is no shipping charge to you for the new merchandise we ship back to you. Please allow 10 business days from the time we receive your package for your request to be processed.
To send a return or exchange, a return label with simple instructions are included with your purchase. Please complete the return portion of the enclosed packing slip/receipt and pack it with your return/exchange and ship it to:
Celebrate the Run, LLC
17582 Hanson Blvd NW
Andover MN 55304